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Record Technology Labs Private Limited
Last updated: 02 September 2026 This Cookie Policy explains how Record Technology Labs Private Limited (“Record”, “we”, “us”, “our”) uses cookies and similar technologies on userecord.io. It should be read together with our Privacy Policy at Privacy Policy.
  1. What are cookies
Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences, and give us information about how the site is used. Similar technologies include local storage, pixels, and tags. In this policy, “cookies” covers all of these.
  1. Who this policy applies to
This policy applies to visitors of userecord.io. It does not cover cookies set inside our customers’ own products, or cookies set on candidate-facing flows delivered through WhatsApp or voice, which do not use browser cookies.
  1. Types of cookies we use
Strictly necessary cookies. These are needed for the site to work. They handle things like page navigation, security, and load balancing. You cannot turn these off. Examples: session cookies, security tokens. Functional cookies. These remember choices you make, such as your language or region, so you get a better experience. Analytics cookies. These help us understand how visitors use the site so we can improve it. We use Mixpanel, Google Analytics, and Microsoft Clarity to collect page views, clicks, session events, and session recordings on userecord.io. Support cookies. We use Intercom to run the chat widget and the Fin AI Agent on our site. Intercom sets cookies to keep your conversation open across pages and visits. Marketing and advertising cookies. We may run advertising campaigns through Google Ads and Meta. These providers use cookies and pixels to measure ad performance, understand which visitors came from an ad, and show relevant ads on other sites. We also use Google Tag Manager to load and manage these tags on our site.
  1. Third parties that set cookies through our site
The following providers may set cookies when you visit userecord.io: Mixpanel, for product and site analytics. Google Analytics, for site analytics. Microsoft Clarity, for session recordings and heatmaps. Intercom, for customer support chat and the Fin AI Agent. Google Tag Manager, to load and manage tags. Google Ads, for advertising measurement and remarketing. Meta Pixel, for advertising measurement and remarketing. Each of these has its own privacy and cookie practices. Links to their policies are available on their websites.
  1. How long cookies stay on your device
Session cookies are deleted when you close your browser. Persistent cookies stay for a set period, which varies by cookie. Most analytics, support, and advertising cookies used on our site expire within 24 months unless you clear them earlier.
  1. Your choices
You can accept or reject non-essential cookies through the cookie banner shown on your first visit. You can change your choice at any time using the “Cookie settings” link in our website footer. You can also manage cookies through your browser settings. Most browsers let you block or delete cookies. Blocking strictly necessary cookies may stop parts of the site from working. To opt out of specific analytics or advertising cookies, you can visit the provider’s own opt-out page. For Google, see Google’s Ads Settings page. For Meta, see your ad preferences inside your Facebook or Instagram account.
  1. Do Not Track
Some browsers send a “Do Not Track” signal. There is no common standard for how sites should respond, so our site does not currently change its behaviour based on this signal.
  1. Legal basis
Where the GDPR applies, we rely on your consent for analytics, support, and advertising cookies, and on our legitimate interest to run the site for strictly necessary cookies. Where India’s Digital Personal Data Protection Act, 2023 applies, we process personal data collected through cookies in line with the notice and consent requirements of that Act.
  1. Changes to this policy
We may update this Cookie Policy from time to time. When we do, we will change the “Last updated” date at the top. If the change is significant, we will highlight it on our site.
  1. Contact us
If you have questions about this policy, or wish to exercise any data-related request, please contact us at: Record Technology Labs Private Limited Coimbatore, Tamil Nadu, India Email: support@userecord.io